Privacy & cookies policy

Security

The Bobo Kids website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. We use a GeoTrust Secure Sockets Layer (SSL).

When you make a payment, sophisticated Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it.

By accessing, browsing or otherwise using the website, you confirm that you have read, understood and fully agree to this privacy policy.

When orders are placed with us, we need to ask for information such as your name, e-mail address, phone number and credit and debit card details. A contact telephone number or email address allows us to contact you should there be a problem with your order. All this information is required to process your request or notify you of acceptance of your order.

Information Security & Safety

As highlighted in the Security section above, we utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us.

Contacting us by Telephone

At Bobo Kids we seek to continually offer excellent customer service and to help improve our standards further and to assist with training, we may sometime monitor and record our incoming calls.

Use of 'Cookies'

As well as the information which you provide us, we may automatically collect information and data in the form of cookies. These are small text files used by most sites help us keep track of your current shopping session and to personalise your experience so that you can retrieve your shopping basket at any time. Cookies also help provide us with information to help improve the website. We may monitor customer traffic and trends for this purpose.

Marketing

In addition to recording your site visits with cookies, and information permitting us to process orders and payments, the personal data you submit may also be used for general marketing purposes. We may send you catalogues, promotions and emails with information on our products and services that we feel may be of interest to you; to discuss account details; or for market research purposes.

We respect the privacy of your personal data, and will not without your consent make our mailing list available for marketing purposes to anyone outside of Bobo Kids.

If you would like to unsubscribe from our emails, simply click on the unsubscribe link at the bottom of every email.

Should you have any further queries or wish to be removed from our mailing list, please contact us via the information below:

Post: Bobo Kids, 29 Elystan St, London, SW3 3NT
Email: info@bobokids.net
Tel: 0207 838 1020 (Mon-Friday 10am to 6pm. Sat 10am – 5pm)

This privacy policy was last updated in December 2011. Please check back regularly to keep informed of updates to this privacy policy.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.